Your privacy matters to us. This policy explains how Ivorcdixel collects, uses, and protects your information as you interact with our site and services.

Information We Collect

We only collect what is necessary to deliver and improve our services securely and efficiently.

• Contact details like name, email address, and phone number are collected through forms.
• Technical information, such as IP address and browser type, is logged automatically for site security.
• Usage data, including page views and navigation flows, helps us optimize your experience.
• Additional information you provide in your inquiries or communications supports your requests.

How We Use Your Information

Collected information helps us reply to inquiries, improve services, and maintain security.

• To respond to your queries or service requests promptly and accurately.
• To enhance system security, safeguard access, and prevent misuse of the site.
• To develop better business offerings through trend analysis.
• To comply with local laws and industry regulations as required.

Legal Basis for Processing

Processing is conducted in line with South African data laws and, where relevant, international regulations.

We process personal data only when required for service delivery, legal obligations, or with your clear consent. Where consent is withdrawn, we stop processing except where law mandates continued storage or action.

Information Sharing

We do not sell your information. Your data is only shared when necessary for business delivery or legal compliance.

• Service providers who need limited access for technical or support purposes are carefully screened for compliance.
• Government or legal authorities may access your information only as required by law.
• In cases of business changes such as merger or acquisition, you’ll be notified in advance whenever possible.

Data Security

We apply technical and organizational measures to protect your data from unauthorized access, alteration, or loss. This includes access controls, secure data transfer, regular security audits, and staff training. While no method is completely foolproof, we strive to minimize risk at all stages of data handling.

Your Rights

Under South African privacy law, you have the right to access, correct, or request deletion of your personal data.

• Request access to the information we hold about you.
• Ask for updates to incomplete or inaccurate information.
• Request deletion or restriction of processing in certain circumstances.
• Withdraw consent at any time unless processing is required by law.

Cookies and Tracking

Our site uses cookies to support navigation, measure service quality, and offer a smooth user experience in compliance with South African and international privacy standards.

Read Cookie Policy Read Cookie Policy

Contact Us

To manage your information or raise a concern, kindly contact us using the details below.

Policy Changes and Updates

Changes to this privacy policy are posted here with an updated review date, so you always understand our data handling practices.